Help Center

My App Limit is not working

If you see an issue in how your App Limits are working, here are steps to solve this issue:

Step 1: App Limits are cumulative

Please note: App limits are cumulative: apps will be blocked when you spend a total of Xmin on either of the apps or websites you selected. For example: if you have an App Limit of 30min for an App Group that includes Instagram, TikTok and News; the App Limit will kick in when you hit a cumulated total of 30min on either of these apps. Read more on How to use App Limits.

If this doesn't work, try:

Step 2: General Block issue

Please follow the steps in this comprehensive guide for blocking issues: Blocking Doesn't Seem to Be Working

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