We love hearing from our community. The best way to report bugs to the Opal team is through the Contact Us link in Opal settings directly in the Opal app (download it here), the best way to share ideas is on community.opal.so .

To report a bug or ask for help:

We have a Support Chat available inside the app.

Here are steps to follow:

- On the Opal app home screen, click your profile picture/name to open settings

- Scroll to the to find 'Support Chat'

- You will able to Chat with our AI agent, which can answer most common questions immediately on how to use Opal, payments or subscriptions, and more.

- In order to talk an Opal Human agent, tap the Mail icon to the top right of the chat. You will be presented with an interface to send a message to our team. We strive to answer within 2 business days.

Please include as much information as possible to help our team answer faster, such as:

• a screen recording of the problem you’re facing (here’s how to do it)
• screenshots
• a precise description of the issue

We will get back to you as soon as possible!

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For feature requests or improvements:

Got a feature you’d love to see in Opal? Suggest it on our feature requests forum to share any ideas you have, as well as upvote existing ideas from the community!

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To meet the community, and learn together:

Here are three ways to get started:

• Introduce yourself and meet the community
• Read Latest news to learn about the present and future of Opal
• Discover Feature Requests, upvote and comment

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For press or media inquiries:

Head to opal.so/press

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To help Opal succeed:

If you've enjoyed using Opal, please consider giving us a 5-star review on the App Store!