Help Center

🙏

How to contact Opal, report a bug or give feedback?

We love hearing from our community. The best way to report bugs to the Opal team is through the contact features in Opal settings, the best way to share ideas is on community.opal.so .

To report a bug or ask for help:

Here are steps to follow:

- On the Opal app home screen, click your profile picture/name to open settings

- Scroll to the bottom to find 'Contact Us'.

- Scroll down to the bottom again, and tap Contact us, under “Still need help?”. Now, you will be presented with an interface to ask a question to our team.

Please include as much information as possible to help our team answer faster, such as:

  • a screen recording of the problem you’re facing (here’s how to do it)
  • screenshots
  • a precise description of the issue

We will get back to you as soon as possible!

For feature requests or improvements:

Got a feature you’d love to see in Opal? Suggest it on our feature requests forum to share any ideas you have, as well as upvote existing ideas from the community!

To meet the community, and learn together:

Here are three ways to get started:

For press or media inquiries:

Head to opal.so/press

To help Opal succeed:

If you've enjoyed using Opal, please consider giving us a 5-star review on the App Store!
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