If you have purchased an annual or lifetime Opal Pro subscription, you can now share your Pro plan with your family at no additional cost! However, how to set up Family Sharing is determined by where you subscribed.
To share Opal Pro with your family after you've purchased your annual subscription via the iOS App Store, follow these steps:
For more information about Family Sharing and to troubleshoot any issues, please head here.
When you purchase an annual or lifetime subscription via Stripe, our Support Team must manually grant Family Sharing to your family members. To contact Support, please follow these steps:
When you contact our Support team, please provide the email or phone number your annual or lifetime subscription was purchased with. Please also provide the email or phone number your family member(s) signed up for their Opal account with. They can determine the exact phone number or email they've signed up via by opening the Opal app, and tapping on the "Profile" tab, then tapping on "Settings" (accessible from the top right corner). If you can pass along the information they've inputted there to our Support Team, we can ensure they have access to your subscription.
Please note that Family Sharing is only available for Annual Pro subscribers who bought their subscription on the iOS App Store, or Annual or Lifetime subscribers who purchased via Stripe. If you purchased a weekly or monthly subscription via the iOS App Store or via Stripe, "Family Sharing" will not be available.
