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How do I hard reset my Screen Time settings

If you have decided to stop using Opal, you probably removed Screen Time Permissions or uninstalled the Opal app. Occasionally, Screen Time settings can still apply to your device, which means some apps may still be blocked. If this is the case, you need to Hard Reset Screen Time settings using the Opal app.

Here are the steps to follow:

  • Re-download the Opal app
  • Open the Opal app, and re-enable Screen Time permissions [this will give us the ability to try to fix the issue from the App]. You can do this by starting any session.
  • Go to your Opal Settings (accessible from the top right corner of your Profile tab).” > FAQs > Troubleshooting > "Reset my Screen Time Connection", and wait for (up to) 30 seconds until you see a confirmation pop up.
  • Do you have any Always Allowed App in your iPhone screen time settings? Make sure you select or unselect them. Here is how to do it.

With this, Opal will try to reboot your Screen Time settings from scratch. Once is this done, make sure you're not in any session, and open any app you want to test.

Your Screen Time settings are now reset! You can uninstall the Opal app at this point.

If this doesn't work, you can try this method reported by one of our gems:

  • Start a new Session in the Opal (Start Blocking App)
  • Cancel this session
  • Apps should be unblocked


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