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Search for an app or website in your Block List or Allow List

You are now able to search for your most used apps and websites to add them to your Sessions, Time Limits, and Open Limits. To do so, you'll need to update to iOS 17 or later here. Once you've updated your OS, here is how to search for an app or website:

  • Open the Opal app
  • Tap on the "Blocks" tab
  • Tap on "Block Now" or "Create Schedule," then tap on "Apps Blocked" to access the "Choose Activities" screen. Alternatively, you may:
  • Tap on "Set Time Limit" or "Set Open Limit," and you will immediately access the "Choose Activities" screen
  • Enter the name of the app or website in the Search bar, or expand the categories
  • Select or unselect
  • Tap "Save"

That's it! Although this feature usually works as intended, the Opal application may freeze or crash when you select the "Other" category or browse multiple open categories for specific apps/websites to block. Unfortunately, this is a known issue with Apple's Screen Time API that has exclusively been fixed on iOSΒ 26. If you can upgrade your system to iOSΒ 26 here, it should resolve the problem. However, if you're unable to upgrade to that version of iOS due to device incompatability, please follow the steps below.

What can IΒ do if the "Choose Activities" screen is crashing?

If your "Choose Activities" screen is crashing while you're attempting to choose apps and/or websites, please take the following troubleshooting steps:

  • Close any categories that you've left open while you are searching for apps and/or websites. If that doesn't work;
  • Type a single letter in the "Search" bar. If that doesn't work;
  • Type the name of the app or website that you'd like to block in a third-party app. Then copy and paste that word in the "Search" bar. If that doesn't work;
  • Force close the Opal app, then check that you have the latest OS (here) and Opal version (here), download if not. If that doesn't work;
  • Head to your "Profile" tab - "Settings" (accessible from the top right corner) - FAQs - Advanced Features - Click on "Reset my Screen Time." If that doesn't work:
  • Delete and reinstall Opal. Please note that if you opt to do this, your Session data will be deleted. Prior to deletion, ensure you have an account made by heading to your "Profile" - "Settings" (accessible from the top right corner). If you see the option to sign up, please do so. That way, you may retain your Milestones.

If following all the troubleshooting steps above does not sort out the problem, our Support Team is unfortunately unable to assist further and apologises for the inconvenience. Instead, we'd recommend assisting us with escalating this issue to Apple via the steps below.

That's it! If you have any further issues with the "Choose Activities" screen (other than it crashing), send us a report in the app!

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