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This article only applies to the old version of Opal (on iOS 15 or prior). Here’s why you should upgrade to iOS 16 and experience the new Opal.
Still not working for you?
What to do about it.
Here are steps to follow to check Opal is working correctly and apps are disconnected:
Time! Opal can take up to 30 seconds to disconnect or reconnect apps. Once you turn Opal ON (on the main screen), wait for 30 seconds, then open an app in your distracting app list (for example YouTube, you can check your list in the Settings page). The app should not be able to connect to the internet. We're working on making this much faster.
If you've successfully done these, congratulations! Opal is working properly. If not, sometimes Opal may take a couple of seconds before blocking distracting apps.